Technology forces us to juggle competing demands on our attention over the course of our workdays. Alex Chadwick speaks with New York Times Magazine contributor Clive Thompson about "interruption science," the study of the effect of disruptions on job performance.

Meet the Life Hackers - New York Times

_New York Times_ Select subscribers (coughFreeTrialcough) can login to preview an article by Clive Thompson that runs in the Sunday Magazine. It's called "Meet the Life Hackers" and it's a terrific overview of how people, companies, and products are responding to information overload and our (sometimes self-imposed) culture of interruption.

Danny and I pop up, as well as heroes like Mary Czerwinski and the late Bluma Zeigarnik. Clive did a hell of a job with a big and complicated topic, and I'd encourage you to check out the full article when it becomes available for free (Saturday night?). It's really good--I'd never heard, for example, about the research on interrupting telegraph operators. Awesome.

Update 2005-10-15 19:04:08

Now available online for free: Meet the Life Hackers - New York Times

Extended excerpts on Danny and the Genesis of the life-hacking movement:

Driven to distraction by technology | CNET News.com

Really good article on the problems and implications of the interruption-driven lifestyle. Full of great bits, including this:

Businesses could benefit from introducing a collective effort to switch off, Honore said. He points to the marketing department at Veritas Software, which last year instituted “E-mail-free Fridays” for its marketing department. The move came at the behest of Jeremy Burton, an executive vice president who was finding his in-box stuffed with 400 messages a day, many from his own department.

In Burton’s department, employees can’t e-mail one another on Friday, but they are allowed to e-mail customers or other parts of the storage company if they have to. The result? Workers spend more time connecting face to face, and Burton finds his in-box is only half as full.

And when it comes to finishing up a big project, many workers are unplugging altogether—something that Microsoft’s [Chris] Capossela says should not have to be the answer.

Well-written software could offer a better solution, he said. It should help employees stay connected but enable them to receive only messages they want to get—from a boss or family member, say.

Also, Carl Honore, the author of In Praise of Slowness (Amazon.com: US | UK | CA | FR | DE | JP) offers great tips like this, among others:

Before using any time-saving technology, ask yourself if you could perform the task…more efficiently using an old-fashioned method such as walking across the office and talking face to face.

I really do encourage you to read the whole article, because it gets to the heart of a problem that’s contributing to most everyone’s stress and feeling of being constantly overwhelmed. And you might want to follow it up with seeing how Billy G. reportedly carves out a “Think Week” each year.

"A calm technology will move easily from the periphery of our attention, to the center, and back...."