Merlin’s weekly podcast with Dan Benjamin. We talk about creativity, independence, and making things you love.
Merlin’s weekly podcast with Dan Benjamin. We talk about creativity, independence, and making things you love.
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Dansays: Put all your customer service numbers into Address Book
Merlin Mann | Oct 5 2007
This morning, like a lot of other people, I was locked out of using my PayPal debit card while the site (and apparently its glass-jawed transaction processing network) took a total dirtnap. So it goes. That’s only indirectly the point of this post (although I did kind of feel like opening a “Can of Cory” on The Pal). Point is, my pal dansays left a great comment on my whiny Flickr post laying out why he's put all the customer service numbers of products and sites he uses right into his Apple Address Book. Great advice that I'll be taking this weekend:
Smart fella, that Dan. 1 and 2 may seem obvious, but 3 is super-clever. If you've ever had to throw down with a dopey company, you know the importance of the paper trail. I really like the idea of having that with me on my Mac and on my iPhone. 14 Comments
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Perfect!Submitted by Rob Cottingham on October 6, 2007 - 11:00pm.
Joe, that's fantastic. From my keyboard to God's ears (and then, apparently, back in time eleven months to Paul English's brain). » POSTED IN:
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