Merlin’s weekly podcast with Dan Benjamin. We talk about creativity, independence, and making things you love.
IM best-practices in the workplace
Brian McCaffrey | Sep 28 2007
What is IM used for in the workplace? My office mates and I figured out this week that we have an IM client on our corporate workstations. Novices to the world of corporate IM, we don't really know what it's used for. I've used IM clients at home, of course, but never at work and we're all at a bit of a loss on how this would be useful, if at all. A quick session of searching 43f reveals that most of the discussion up until this point has been about managing the distractions of IM and managing your coworkers' expectations of your responses. But I'm wondering, what's IM used for in business? So far in my office, people have started chat sessions with entire work teams present online and left the session open all day. Team members will post questions or comments or requests to review edits on shared documents. In one of our groups, the director has moved some of his communication to the chat room, with the expectation that his team members will read this message during the next hour or two. Is this a typical use? How about one-on-one chats with colleagues? Tell me what IM looks like at your workplace. 46 Comments
POSTED IN:
 I used it for non-immediate, but still short term communicationSubmitted by Northendcubsfan on September 29, 2007 - 10:58am.
In my current job, IM access is blocked completely, so we can't use it. In my last job (working for a govt agency in the SF area), I used it to communicate with my internal team (me and 4 staff people). I used it to fill the gap between the phone (which I used when I had an immediate question) and email (when it was longer-term, or when I wanted a record of the interaction). Examples would be: Please bring me the [xxx] file sometime this afternoon; Stop by my office to talk about [yyy] when you have a chance. I loved using it like this. » POSTED IN:
|
|
| EXPLORE 43Folders | THE GOOD STUFF |
