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Open Thread: The value and quality of email at work
Merlin Mann | Nov 2 2005
40% of office workers spend 0.5-3 hours reading poorly written e-mail | IT Facts | ZDNet.com More with the email research results:
Things is, I keep encountering people who get 100, 200, 300, or more actionable emails each day; not cron notifications, bug list CCs, or lunch at Chili's for Suzie from AR's birthday--I'm talking about real emails that require more than a one-line response or represent some kind of non-email work. What amazes me is how much of people's email seems to be internal to their company, business unit, or direct team. If I ran a company and learned that most of my employees were spending that much time touching internal email, I'd ask my managers: "For how many and which employees is six hours of email each day adding value to the company?" Maybe that's just me. Understand: I get that email is the way teams communicate on important stuff, but at a certain point, we're back to the guy from Metropolis, aren't we? I realize my view on this stuff is extreme -- I'm a hobo and I work at home -- but you tell me:
Feel free to elaborate. And feel free to say you love getting all that email. I'd enjoy hearing a range of views on this. Also: Non-scientific email pollHow many actionable emails do you get each day? That's email that requires more than a one-line response or requests non-email work. 22 Comments
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Karl: you can achieve the...Submitted by Olga (not verified) on November 2, 2005 - 10:48am.
Karl: you can achieve the same (similar?) results as filing with Gmail's labels feature -- you label can label an email in the same way that you would file it, and then archive. Then access only the emails with that label via the links in the left-hand bar. If that doesn't do it, Gmail supports POP access now :) » POSTED IN:
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