43 Folders

Back to Work

Merlin’s weekly podcast with Dan Benjamin. We talk about creativity, independence, and making things you love.

Join us via RSS, iTunes, or at 5by5.tv.

”What’s 43 Folders?”
43Folders.com is Merlin Mann’s website about finding the time and attention to do your best creative work.

Inbox Zero Google Talk

Hey folks,
I just watched the Inbox Zero video and have to admit that the most interesting bit came for me, right before it was done. People at Google are claiming to receive 600 mails a day??!

Whilst waving some friends off to sea earlier, I did some calculations. 600 messages in an 8 hour work day is 8 messages every 10 minutes. Or, 1.25 messages a minute.
In order to process an hours worth of mail (75 messages) to zero in ten minutes, every single message would need to be fully read and decided upon in 8 seconds. Decisions can be made quickly, but the average human reading speed is 150 - 300 wpm, or 2.5 - 5 words per second. Say you're speedy, and can do 4 wps. You're decisive too, and can make a judgement in a second, leaving 7 seconds to read each message. That still means that every single email needs to be 28 words or less. An average 5 line email (considered terse...) would come in at around 50 words - and you can bet that 5 line emails are not in the majority!

It's just not going to work is it?

I'm not knocking Merlins system here. I'm just stunned and amazed that ANYTHING gets done with this volume of noise flying around. I am very lucky, in that my job results in very very few mails. I can even go some days without receiving any work related mail at all. I simply cannot imagine the amount of stress 600 mails would bring me. I wouldn't be so much "scrolling-in-tears" as "walking-out-the-door"....

Please excuse this utterly geeky calculator hugging first post - I swear, I don't wear a pocket protector.....

jason.mcbrayer's picture

That really is a huge...

That really is a huge volume of mail. In fact, it's so much that I'm pretty sure it can't all be stuff that requires personal attention. Most of it is probably mailing list traffic -- with list traffic, I get about 200 messages a day, and I don't even subscribe to high-volume lists like lkml.

Processing mailing list traffic is easy. It is all "To Read," and almost never otherwise actionable, except when you are actively participating in a thread. The messages have metadata in their headers that tell you what list they belong to. So this is something that the computer can process for you, just by splitting it into folders for each list.

There are other things that are easy to process. Spam, obviously, should mostly be taken care of by the computer rather than you. Then there are things that aren't obviously lists or spam, but which you've been Bcc:ed on rather than sent directly or as a Cc. Those can be batched for you to process as low-priority -- they're liable to be uncaught spam, or mass mailings that don't need any action from you.

By making the computer process all the stuff that's easy to process, you should be able to get your "real" inbox down to a level that you can get to zero in a realistic amount of time.

 
EXPLORE 43Folders THE GOOD STUFF

Popular
Today

Popular
Classics

An Oblique Strategy:
Honor thy error as a hidden intention


STAY IN THE LOOP:

Subscribe with Google Reader

Subscribe on Netvibes

Add to Technorati Favorites

Subscribe on Pageflakes

Add RSS feed

The Podcast Feed

Cranking

Merlin used to crank. He’s not cranking any more.

This is an essay about family, priorities, and Shakey’s Pizza, and it’s probably the best thing he’s written. »

Scared Shitless

Merlin’s scared. You’re scared. Everybody is scared.

This is the video of Merlin’s keynote at Webstock 2011. The one where he cried. You should watch it. »