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Customer relationship management
jethro. | Nov 8 2005
Well, now that I'm (finally) getting on top of next actions a little better, I'm trying to do the same for the people I meet. Like many engineers/tech folks, networking is about as natural to me as interpretive dance. When I do manage to make a contact, it would be helpful to have a system to deal with it, roughly analogous to how GTD provides a trusted system to deal with next actions. That said, has anyone used such a system and found it helpful? This is important to me, so I'm not opposed to shelling out a couple of C notes for something like ACT! if it's the appropriate tool. It may be too big a hammer, though, for someone who's not in sales and doesn't actively track hundreds of contacts. I'd rather try a free system first to see if it's sufficient for my needs. Any glowing reviews, warning signs, or other thoughts from the assembly? 8 Comments
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No ContestSubmitted by ozhuner on February 6, 2006 - 5:08pm.
I agree that Daylite is your best friend if a) you need a CRM and b) you have a mac and c) you dont need to share with pc windows (l)user. You can bend it to your will without much effort. My only complaint is that I cant do round-trip sync'n with iCal, but I'm promised that this is coming. Daylite is worth checking out. dont be overwhelmed by the features. just lift one feature at a time and stretch first, ok? » POSTED IN:
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