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Customer relationship management
jethro. | Nov 8 2005
Well, now that I'm (finally) getting on top of next actions a little better, I'm trying to do the same for the people I meet. Like many engineers/tech folks, networking is about as natural to me as interpretive dance. When I do manage to make a contact, it would be helpful to have a system to deal with it, roughly analogous to how GTD provides a trusted system to deal with next actions. That said, has anyone used such a system and found it helpful? This is important to me, so I'm not opposed to shelling out a couple of C notes for something like ACT! if it's the appropriate tool. It may be too big a hammer, though, for someone who's not in sales and doesn't actively track hundreds of contacts. I'd rather try a free system first to see if it's sufficient for my needs. Any glowing reviews, warning signs, or other thoughts from the assembly? 8 Comments
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You could give Sugar...Submitted by caelyx on December 16, 2005 - 6:22pm.
brittp wrote: You could give Sugar CRM a whirl to see if it works. Might be too big a hammer as well, but it's free. I'm adding another vote for Sugar if you need a complete CRM. If you don't need all that overhead, I recommend the built-in Address Book of whatever operating system / MUA you use (making use of the ability to put notes on contacts), and the judicious use of text files. » POSTED IN:
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