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How to combine PROCESSING and DOING?

Hi,

my work is most of the time at computer, and my InBox keeps receiving numerous e-mails as I am doing anything else. Many items from the InBox do require immediate attention and many are those 2-minutes stuff. But if I look at the new messages as they arrive, I end up on doing only that. On the other had, if I concentrane on doing smth from my next actions, InBox is getting bigger and bigger. And while many messages are important right now, many aren't and can wait.

What is your experience?

Thanks!
Marvin

Marvin's picture

Thanks for your replies! Many consider...

Thanks for your replies!

Many consider the incoming mails as a "bad thing", smth. disturbing. It surely can be this way, but don't have to be. I am coordinating a distributed team of software developers. Almost all internal communication is E-Mail and MSN Messenger. Customers mails are only a small part, and those can wait a couple of hours. But internal mails sometimes require my attention, because by not-responding I can slow down the development.
There are also mails, which are not about smb. want smth from me, but stuff, that intereses me. If I don't react promptly - I loose. (as a funny example: "a cake in the kitchen, first come first served :)

So what I am doing is a kind of double-processing. I do read e-mails as they come (ok, if I am not @my desk, I read them when I return). The urgent mails are processed, the others rests in the inbox. Once a day I try to empty the inbox. Essentially it works, but I am feeling a bit guilty by violating the rule "don't put anything back to IN".

 
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