I reckon that my biggest "secret" to inbox zero is no secret at all. It's based heavily on David Allen's Getting Things Done book, and consists primarily of quickly answering a few escalating questions about each email message in my inbox:

1. What does this message mean to me, and why do I care?
2. What action, if any, does this message require of me?
3. What's the most elegant way to close out this message and the nested action it contains?

Not very earth-shattering stuff until you consider how much of the crap in your own inbox may never have been subjected to these simple filters.

Fifty percent or more of your mail may not make it past the first question: delete. A majority of the remainder may not make it past the second (beyond perhaps a one- or two-line reply). And, God willing, you'll eventually get really fast at dispensing the rest with quick application of the third. The key is to get super-fast at turning valuable messages into actions or placeholders for action. I'll say it again:

You're in the business of making sandwiches -- not deciding the prettiest way to stack the customers’ orders.

Tuesday, March 14, 2006: Monthly Program (BayCHI)

Last Tuesday, I joined OSAF's Mimi Yin to talk about GTD at the monthly BayCHI program down at PARC. A podcast of both our presentations plus our slides are now available for download from the program page. Many thanks to Steve Williams for getting it all up so fast.

This past week ended up throwing me a couple curve balls, so I only ended up finishing about half of the Inbox Zero articles I'd expected to -- including the very in-demand "Okay, smart ass, enough with the hand-waving and tell me how to actually deal with these 5000 emails" post. Couldn't not deliver that one.

David Weinberger has a short, funny commentary on the explosion of blogs -- and of the expectation by anyone who starts a blog that everyone they know should be keeping up with every word they post.

Very funny and true, but this wonderful sentence in particular jumped out as the best summation of modern media bloat I've heard in a while:

Carthage: Hannibal's Journal: Personal: Rolling my own paper-based time management system

I like this simple homemade paper planner -- especially the free form lined approach for the pages.

What I recently decided to do is make my own day planner, print it up on my laser-jet, and then take it somewhere to have it spiral bound. Since I'm lazy, I didn't want to have to type the date at the top of 365 pages in Word, so I came up with a way to do it by putting "March, 2006" next to the automatically generated page numbers in the header. I also put all the other formatting for the page in the header as well, so that it's reproduced on each page of the document. Then, I just add 31 page breaks and voila, a DIY day planner for the month of March...

The wide lined column is for writing down the day's tasks. The narrower one is for appointments; I just scribble in the time and a note. The "Contacts" region is where I write reminders to get back to people by phone, email, etc. Finally, the "Notes" region is where I write down stuff like confirmation numbers, tracking numbers, phone numbers, and anything else anyone tells me while I'm on the phone that I need to jot down.